Terms and Conditions:

By using this website and placing an order with Cosy Cotswold Company, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

Key Points:

• Order Acceptance: We reserve the right to refuse any order you place with us.

• Pricing & Availability: Prices are subject to change without notice. We aim to keep our website updated, but product availability cannot be guaranteed.

• Delivery: Delivery times are estimates only. We are not liable for any delays caused by factors beyond our control, such as weather conditions or unforeseen circumstances.

• Returns & Refunds: Please refer to our separate Returns Policy for detailed information on returns, exchanges, and refunds.

• Intellectual Property: All content on this website, including text, images, and logos, is protected by copyright and other intellectual property rights.  

• Disclaimer of Liability: We do not accept any liability for any loss or damage arising from the use of this website or any products purchased from us, except as expressly stated in these Terms and Conditions.

• Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.  

Product Images and Descriptions

We strive to provide accurate and representative images and descriptions of our products. However, please note that:

• Color Variations: Due to variations in computer monitors and screen resolutions, the actual colors of products may appear slightly different than those displayed on your screen.

• Product Appearance: Similarly, the appearance and texture of products may vary slightly from the images due to factors such as lighting and individual product variations.

Color Verification

If you are concerned about the exact color of a product, we recommend the following:

• Request a Sample: Contact us to request a physical sample of the product before placing your order.

• Visit a Point of Sale Location: If possible, visit one of our physical locations to view the product in person and assess its colour and appearance.